Author Bio

Karun Philip is the co-founder of Tranquilmoney, Inc., a New York based software company. He earlier founded and ultimately sold MM Imagine Technologies Private Limited, a back office outsourcing company based in Chennai, India, to Tranquilmoney, Inc. in exchange for his stake in the new company.

After graduating in the Top 25 nationwide in his high school examinations, Karun Philip went to one of the top 3 engineering colleges in India, Birla Institute of Technology and Science, Pilani, India (“BITS Pilani”) from 1983 to 1987. While there, he founded an annual rock music festival named Rocktaves (https://en.wikipedia.org/wiki/Rocktaves, https://bits-oasis.org/rocktaves/). This is now one of the premier annual rock music festivals in India, with the winners getting cash prizes and music video deals from major Music TV channels.

He then got into the graduate engineering program in University of Iowa, Iowa City, USA (“UI”) with a full Research Assistantship. At UI, Karun finished a Master’s degree in Electrical Engineering and a PhD in Biomedical engineering with straight A’s and in 4 years in total. He focused on Artificial Intelligence techniques to recognize the walls of the human heart in CT images of the chest. The output of his AI algorithms was a Finite Element Model (“FEM”) of each patient’s heart that was subjected to simulated mechanical tests using off-the-shelf FEM Analysis software.

He returned to India in 1991 after his PhD and was hired by Mr. F.C. Kohli of Tata Consultancy Services (“TCS”), the largest software company in India. He headed up a project for Unit Trust of India (“UTI”) involving document imaging and workflow management. He used neural networks for intelligent hand-printed character recognition.

He then worked for his father at the family business “MM Foam,” a world leader in very high end latex foam products such as mattresss, pillows and cushions. After two years of that, TCS sent Citibank Europe to him to do a similar project, but over a private Intranet for Citi to implement loan servicing at their back offices in India, Sri Lanka, and Philippines. This was in 1995, and possibly the first and largest implementation of offshore Business Process Outsourcing (“BPO”). He then got the software used for UPS and the UK Dental Practitioners Board.

In 1996, he got into actual BPO using the software instead of selling licenses to use it. He got projects from McKesson Corp, Costco Pharmacy, Prudential Securities’ unit, The Pharmacy Fund, and many others.

Over 20 years, he helped Costco Pharmacy and the industry move to 99.9% electronic from 80% paper. BPO was still needed because while the EDI format (NCPDP) is a “standard”, there are custom fields that are used differently by each Payer. He built an expert system to accommodate this.

He was also approached by investors to build a software platform, “Tranquilmoney Cortex™,” (http://cortex.tranquilmoney.com) based on his experience with loan servicing and healthcare receivables management. This software was piloted with all the major banks involved in Asset Backed Securitization, including the major Credit Ratings agencies. This unit was shut down in 2004 because the “dot com” funding collapse had resulted in the dismissal of all IT units at these banks and credit rating agencies. In 2008, the global economy crashed precisely because this software was discontinued. Karun’s recommendations to the SEC using his old marketing material and User Manuals may have influenced the SEC to ultimately change the drastic accounting rule changes implemented in 2008 (FAS 157) that caused the collapse.

Meanwhile, Karun had moved in parallel to service US Physician Practices with Practice Management software, certified Electronic Health Record (“EHR”) technology for compliance with new regulations, and electronic billing and revenue cycle management. This has now become his focus at his company, Tranquilmoney, Inc.

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